when you bring yourcar to Granny's, you can be assured that it will be properly serviced by a highly skilled technician who specializes in the repair and maintenance of your vehicle. We are fully equipped with all of the necessary diagnostic and repair tools required for these models. This specialized knowledge and care is critical to keeping your car running smoothly, and it is how we approach every car we service.
We are the cost-effective alternative to your car or truck dealership for scheduled maintenance of your personal or company auto, pickup, or SUV. Regardless of where your vehicle was built, we will service it and still maintain the manufacturer's warranty.
At Little Old Lady Auto, we are dedicated to providing excellent and friendly service. Stop by and experience the advantages we offer you! We look forward to meeting you and servicing your vehicle.
The Little Old Lady has been around since the beginning of time and planning on hanging around to the end–Granny, Little Old Lady Auto Sales
The goal as a company, is to have customer service that is, not just the best but, legendary. Sam Walton, Founder of Wal-Mart
Well done is better than well said.–Benjamin Franklin
Great experience, customers tell each other about that. Word of mouth is very powerful.–Jeff Bezos, CEO Amazon.com
Customer satisfaction is worthless. Customer loyalty is priceless.–Jeffrey Gitomer
Good service is good business–Siebel Ad
Being on par in terms of price and quality only gets you into the game. Service wins the game.–Tony Allesandra
You'll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can't be copied.–Jerry Fritz
Every great business is built on friendship–JC Penney
Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.–Stew Leonard, CEO Stew Leonard's
Make a customer, not a sale.–Katherine Barchetti
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.–Mahatma Gandhi
Every company's greatest assets are its customers, because without customers there is no company.–Michael LeBoeuf, Author of: How to Win Customers and Keep Them for Life
Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions–Betsy Sanders
Here is a simple but powerful rule: always give people more than what they expect to get.–Nelson Boswell
Customers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive.–Brian Tracy
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.–Howard Schultz, CEO Starbucks Coffee
People expect good service but few are willing to give it–Robert Gateley
When the customer comes first, the customer will last.–Robert Half
Right or wrong, the customer is always right.–Marshall Field
Under promise and over deliver.–Toby Bloomberg